Meet our Team

Our team of passionate and experienced employees are here to help. We bring years of experience in the School Nutrition Programs and Public Food Service Industry in the areas of Food Safety, Program Management, Staffing, and Budgeting.

All Certified

Our staff maintain ServSafe® Food Safety Manager Certifications as well as Instructor / Proctor designations and Pryor Plus Continuing education memberships.

Areas of Expertise

School Food Service Program Management, food safety, menu planning and production records, Program marketing, staff training, School marketing, and financial analysis.

All Amazing

Our dynamic team is passionate about what we do and are here to motivate your team to do the same.

Carol Gilbert


Carol has over 40 years experience in the food service industry including public and private schools. She has cultivated her genuine love for educating and improving food service operations by offering consulting services and training programs for food service professionals. Along with her team of skilled trainers, she aims to meet and exceed client goals and provide clients with the most affordable and comprehensive services available today.

  • M. Ed in Training and Development
  • School Nutrition Specialist Credentialed (SNS)
  • "Everything is Possible, even the impossible.” - Mary Poppins

Donald Gilbert

VICE PRESIDENT and director of special projects

Don grew up on a dairy farm in western NY. He holds undergraduate and graduate degrees from Cornell University and worked in the farm equipment industry for over 38 years. Don’s skills in training and developing presentations assist the team with program development.

  • Helping people achieve their goals is the most rewarding part of the job
  • Enjoys softball, umpiring, and playing pickleball
  • “Do something today to make someone else’s tomorrow better.”

Christi Beazley


Christi brings over 35 years of food service expertise in the areas of produce management and sales, school food service operations, and senior residential dining. These experiences help her match customer needs with the most beneficial services for your organization. Christi’s warm, energetic, and vivacious style will envelop your employees with a comprehensive picture of customer service, team building, and leadership.

  • Christi has one amazing son, one awesome daughter in law and three precious grandchildren
  • Active in her community
  • "Be the reason someone believes in the goodness of people!"

Kelly Diller

Office Manager and Food Safety Trainer

Kelly’s focus has been business management throughout her career. She brings strong organizational and time management skills to the Carol H Gilbert Office and shares those skills in her training. Kelly has a fun, light-hearted approach to the serious topic of food safety.

  • Enjoys working independently but with a shared common goal of providing quality professional services to the Food Service Industry
  • Favorite Fruit is grapefruit
  • “Live your life by a compass, not a clock.” -Stephen Covey

Diane Dowling

CONSULTANT and Trainer

Diane brings over 30 years of food service experience to our team. A graduate of Drexel University she holds a BS in Nutrition and is a Registered Dietitian. Her experience as a School Food Service Director and nutritionist bring added expertise and skills in USDA meal compliance.

  • Enjoys spending time and traveling with her niece and nephew and fur babies
  • Favorite Fruit is a huge bowl of black and red raspberries with fresh whipped cream
  • “No experience is ever wasted. Everything has meaning.” -Oprah Winfrey

Dawn Fronius


Dawn is a certified Chef and graduate of the Culinary Institute of America. Combined with her passion for child nutrition, Dawn puts her creativity to use, making sure children have access to healthy and delicious school meals every day.

  • Enjoys the beach, golfing, take long walks and spending time with family and friends
  • Loves sharing her knowledge and passion of child nutrition with others so that every child has a healthy and nutritious meal each day at school
  • "Find something you’re passionate about and be tremendously interested in it.” -Julia Child


The most widely recognized food safety certification in the industry.


We will work with you to ensure a successful training program.

Call Us Today!